West Houston and Westlake One Branches Temporarily Closed Due to Flood Damage
Advancial's West Houston branch, located at 845 N. Eldridge Pkwy., and Westlake One branch, located at 201 Westlake Park Blvd., Ste. 1300, sustained flood damage as a result of Hurricane Harvey. These branches are currently closed but the repair process is underway and we are working as quickly as possible to return to normal. Branch staff have been reassigned to other Advancial offices in the Houston area until the repairs are complete. We are working closely with BP on the Westlake One location and will report updates as soon as they become available. Our Katy and Southwest Houston branches remain open.
Safe Deposit Boxes
We still do not know the status of safe deposit boxes in the West Houston branch and will communicate to box renters as soon as information is available.
We apologize for any inconvenience and appreciate your patience and understanding as we work alongside the Houston community to recover from this historic storm. If you have any questions or concerns, please call our Member Service Center at 800.322.2709, Monday-Friday, 7:30 a.m. to 6:30 p.m.