All branch lobbies will be open for regular business hours beginning Monday, April 19.

Until April 19, our branches are available as indicated below:

Branch Lobby Policies Effective April 19

If you are uncomfortable with these requirements, we have alternative service options to help you with your banking needs.

Additional Safety Protocols at All Locations

• Facial coverings worn by staff while assisting members
• Non-touch welcomes instead of handshake greetings
• Plexi-glass shields at all member service representative stations
• Regular cleaning of high-touch surfaces
• Signage and floor decals to promote social distancing
• No coffee and refreshment stations

Convenient Ways to Bank with Advancial

Financial worries? We’re here to help.

Our Advancial Assistance programs offer a variety of options including low-rate personal loans, skip-a-payments and loan payment relief options for members experiencing financial hardship.

Economic Impact Payments

Members expecting an Economic Impact Payment are encouraged to regularly check your account through cuAnywhere^® Online Banking or the Advancial App if you believe your payment will be direct deposited into your Advancial account. Your funds will be made available as soon as possible after we receive the payment. Advancial does not have information on when your specific payment will be made or the amount. You can use the IRS’s Get My Payment tool to check the status of your payment.
 

Protect Yourself from Fraud

Fraudsters commonly take advantage of public concerns and crisis situations to trick victims into revealing account information. These scams may occur via email, phone calls, social media updates, text messages, web pop-ups or by in-person contact. To confirm the legitimacy of any communication, contact the sender/caller via a trusted means of communication, such as a phone number you’ve obtained from the organization’s website.
 
If anyone contacts you purporting to be from Advancial and asks you for your personal information, please be diligent and do not share any account, social security, password or other personal identification details.
 
If you believe your account information has been compromised, please contact us immediately at 800.322.2709.
 

Your Money is Safe with Advancial

Deposits with Advancial are federally insured up to $250,000 through the National Credit Union Administration (NCUA), a U.S. government agency.  Members may expand their deposit insurance coverage by much more by the way they structure account ownership.