Online Banking Registration and Username/Password Recovery

Online Banking Registration and Username/Password Recovery

This guide walks you through how to register for cuAnywhere® online banking as well as what to do if you forget your username or password.


What information do I need to register?
You will need your last name, date of birth, your account and your Social Security Number.
 
Can I register through the mobile app?
No, you must use register your account through cuAnywhere online banking using a desktop computer. Once you have registered, you will use that username and password to log in to the mobile app.
 
Can I recover my username through the app?
No, you must recover your username through online banking on a desktop computer.
 
Can I recover my password through the mobile app?
Yes, you can! Click here for our Mobile App- Forgot Password Guide.

How to register for online banking

  1. Go to advancial.org and select Sign Up in the blue log in box
  2. Enter the information and click Next
  3. Select where to send your verification code and click Send Code
  4. Enter the code and click Next
  5. Agree to the cuAnywhere Agreement and Disclosure
  6. Fill out everything under New User Registration and click Next
  7. Set your security questions and click Next
  8. You will be automtically redirected to a confirmation page
  9. You're ready to log in and start taking advantage of online banking!
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Forgot Username

To recover a forgotten Username:

  1. Go to advancial.org and select Forgot Username in the blue log in box
  2. Enter in your account number, Social Security Number, date of bith and the code shown on the screen. Press Next
  3. You will receive an email with your Username at the email address associated with your account
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Forgot Password

To recover a forgotten password:
 
  1. Go to advancial.org and select Forgot Password in the blue log in box
  2. Enter in your Username and Social Security Number and press Request Password Reset
  3. You will receive an email with a link to reset your password at the email address associated with your account.
  4. Click the link in the email or paste it into your browser
  5. Answer the security question and input your account number. Click Create New Password
  6. Create a new password
  7. Press Save
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