Security Questions- Mobile App

Security Questions- Mobile App

How to update or reset security questions

  1. Log in to the mobile app 
  2. From the menu > Manage > User Profile
  3. Select Security Checkpoint 
  4. Select your username
  5. Here you can choose new standard questions and change the answers by clicking in the corresponding text box
  6. Press Submit
Step 2

Step 3

Step 4

Step 5 
Click Current Question

Step 5 
Select New Standard Question

Step 5
Enter/Edit the Answers

 


How to set custom questions

Steps 1-4 are pictured above
  1. Log in to the mobile app 
  2. From the menu > Manage > User Profile
  3. Select Security Checkpoint 
  4. Select your username
  5. Click the arrow under Question Type
  6. This will cause a box to pop up, select Custom
  7. Enter the custom question and answer
  8. Press Submit
Step 5
 
Step 6

Step 7
 

How to turn questions on/off and select how many are prompted

Steps 1-4 are pictured above
  1. Log in to the mobile app 
  2. From the menu > Manage > User Profile
  3. Select Security Checkpoint 
  4. Select your username
  5. Scroll down to Questions Mandatory on Login box
  6. Select Yes or No
  7. Select the number of questions asked in the box below
  8. Press Submit
Step 5

Step 6

Step 7

Step 7 cont.

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