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Security Questions- Online Banking

Security Questions- Online Banking

Within cuAnywhere® you can update, reset and turn your seurity questions on or off. We'll walk you through how to do each of those in this guide.

Prefer to use the app? Click here for our Mobile App- Security Questions Guide.

How to update, reset and turn on/off your security checkpoint questions

  1. Log in to online banking
  2. Select Manage > My Profile
  3. Answer the security question > Continue
  4. Select Security Checkpoint
  5. Here you can change the questions and/or answers to your security questions
  6. Below the questions, you have the option to turn them off 
  7. Below that, you can set how many questions are asked upon log in
  8. Press Save

Steps 1-2
Step 3

Step 4

Steps 5-8


How to set custom questions

Step 1-4 pictured above
  1. Log in to online banking
  2. Select Manage > My Profile
  3. Answer the security question > Continue
  4. Select Security Checkpoint
  5. Select the arrow in the Standard drop down > Select Custom
  6. Input your question and answer
  7. Press Save
Step 5

Steps 6-7

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