Telephone Banking

Complete basic transaction with just a phone call.

Telephone Banking

Complete basic transaction with just a phone call.

Member Service Center

If you prefer telebanking services, our Member Service Center is here to help with all of your financial needs. Complete a range of financial transactions through telephone banking services, standard mail or email.

You can complete all of your credit union business through the Member Service Center, including:

  • Apply for membership
  • Open an account
  • Change account information
  • Make a check or money order deposit
  • Submit forms

You can reach the Member Service Center by mail, phone or secure email.

Advancial Member Service Center

1845 Woodall Rodgers Fwy., Ste 1300
Dallas, TX 75201

800.322.2709
Monday-Friday: 7:30 a.m. - 6:30 p.m. CST

Saturday: 9:00 a.m. – 1:00 p.m. CST

SEND A SECURE EMAIL

To send us a secure email, sign in to online banking and select the Secure Mail icon in the upper, right-hand corner. Then, click on the compose button.

Telephone Access

Access your accounts 24-hours a day from your home, office or cell phone. Telephone access is available by calling 800.322.2709, option 3 or 214.880.9585. You can also fax requests to 214.880.9501.

Use Automated Teller, our audio response system, to:

  • Make a payment
  • Get checking and savings balances
  • Find out if checks have cleared
  • Verify recent deposits and withdrawals
  • Transfer funds between accounts
  • Inquire about current rates
  • Reorder checks

Get the Latest News

Retirement jar of change

How to Save for Retirement

It’s never too early to start putting away money for your future. If you’ve ever wondered how to save for retirement when you’re also dealing with day-to-day expenses, these easy tips can help.
Continue to Article
ways to know you're using a credit card responsibly

Six Ways to Know You're Using a Credit Card Responsibly

Credit cards are an important financial tool, but they need to be used responsibly.
Continue to Article
bring dream kitchen to life

Four Ways to Bring Your Dream Kitchen to Life

The kitchen is the heart of the home. It’s where we spend many hours whipping up delectable dishes to please every palate and food plan.
Continue to Article
Leaving Advancial.org
You are leaving www.advancial.org and entering a site that is not operated by Advancial Federal Credit Union. Advancial does not provide and is not responsible for the product, service, overall website content, security or privacy policies on any external third-party site.
Continue
Equal Housing
We do business in accordance with the Federal Housing Law and the Equal Opportunity Act.

Leaving Advancial.org. You are leaving www.advancial.org and entering a site that is not operated by Advancial Federal Credit Union. Advancial does not provide and is not responsible for the product, service, overall website content, security or privacy policies on any external third-party site.
Continue
NCUA
Your savings are deferally insured to at least $250,000 and backed by the full faith and credit of the United States government.

Leaving Advancial.org. You are leaving www.advancial.org and entering a site that is not operated by Advancial Federal Credit Union. Advancial does not provide and is not responsible for the product, service, overall website content, security or privacy policies on any external third-party site.
Continue
My Loan Applications
You are leaving www.advancial.org and entering the Loan Applications site.
Continue