COVID 19 Information: Learn more about our ongoing response, account assistance, digital account access and more.
Drive Thrus Open - All Lobbies Temporarily Closed for Walk In Transactions - Branch Staff Assistance Available by Email & Phone.

Telephone Banking

Telephone Banking

Telephone Access

Access your accounts 24-hours a day from your home, office or cell phone. Telephone access is available by calling 800.322.2709, option 3 or 214.880.9585. You can also fax requests to 214.880.9501.

Use Automated Teller, our audio response system, to:

  • Make a payment
  • Get checking and savings balances
  • Find out if checks have cleared
  • Verify recent deposits and withdrawals
  • Transfer funds between accounts
  • Inquire about current rates
  • Reorder checks


 

 

Member Service Center

If you prefer telebanking services, our Member Service Center is here to help with all of your financial needs. Complete a range of financial transactions through telephone banking services, standard mail or email.

You can complete all of your credit union business through the Member Service Center, including:

  • Apply for membership
  • Open an account
  • Change account information
  • Make a check or money order deposit
  • Submit forms
Advancial Member Service Center

1845 Woodall Rodgers Fwy., Ste 1300
Dallas, TX 75201

800.322.2709
Monday-Friday: 7:30 a.m. - 6:30 p.m. CST
Saturday: 9:00 a.m. – 1:00 p.m. CST

SEND A SECURE EMAIL

To send us a secure email, sign in to online banking and select the Secure Mail icon in the upper, right-hand corner. Then, click on the compose button.

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